Zalma on Insurance
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Insurance Claims professional presents articles and videos on insurance, insurance Claims and insurance law for insurance Claims adjusters, insurance professionals and insurance lawyers who wish to improve their skills and knowledge. Presented by an internationally recognized expert and author.
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October 14, 2025
Estoppel Does not Apply Where Plaintiff Not Deceived by Insurer

Insured Must Reside in Dwelling to Obtain Homeowners Insurance Claim Benefits

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Read the full article at https://www.linkedin.com/pulse/estoppel-does-apply-where-plaintiff-deceived-insurer-barry-ifgdc and at https://zalma.com/blog plus more than 5200 posts.

In Donald Jackson v. Spinnaker Insurance Company, Civil Action No. 22-1244, United States District Court, W.D. Pennsylvania (October 7, 2025) where Plaintiff, in his Proposed Jury Instructions and Jury Verdict Slip and his Trial Brief asserted for the first time an entitlement to equitable estoppel on grounds that Defendant’s “own rules and procedures . . . required [Defendant, through its property inspector] to confirm that the insured had moved in and begun to reside in the insured premises.”

Plaintiff asserted that Defendant’s exercise of its right to inspect the property and failure to confirm, and/or communicate its assessment of, his residency induced his justified reliance. He further asserts that were he aware that his use of the property was insufficient to coverage, he would have either altered his use or his insurance policy.

Equitable Estoppel:

The court denied the Plaintiff’s request to include a theory of equitable estoppel in the jury instruction, verdict slip, or elsewhere in the litigation. The Plaintiff’s assertion that the Defendant’s conduct reasonably induced him to stay at the subject premises less often or to forego alternative insurance was found insufficient to raise a genuine fact question of detrimental reliance. The Plaintiff’s proffer failed to identify sufficient facts to warrant the application of equitable estoppel in this litigation. Under Pennsylvania law, equitable estoppel is intended to preclude a party from depriving another of a reasonable expectation when the party inducing the expectation knew or should have known that the other would rely to their detriment upon that conduct.

Procedural Posture:

The Plaintiff did not raise the theory of equitable estoppel in the Complaint, Pretrial Statement, or during the two rounds of motions in limine. The Plaintiff first proposed the theory in recent pretrial filings and did not seek leave of court to raise this theory.

Legal Precedents:

The court referenced several legal precedents and the court noted that coverage limitations are not subject to implied waiver or estoppel in Pennsylvania .

Plaintiff’s Claim Is Without Merit

Plaintiff’s equitable estoppel theory asserts that even if Defendant’s non-residence defense has a reasonable basis, Defendant misled Plaintiff into failing to meet the residency requirement (or into foregoing other insurance) in such a way as to make enforcement of that requirement unfair. Such a theory faces substantial hurdles under Pennsylvania law.

First, the Pennsylvania Superior Court has indicated – in Wasilko v. Home Mut. Cas. Co., 232 A.2d 60 (Pa. Super. 1967) and again more recently in Gemini Insurance Company v. Meyer Jabara Hotels LLC, 231 A.3d 839 (Pa. Super. 2020) – that coverage limitations are not subject to implied waiver or estoppel in Pennsylvania.

Second, where an estoppel theory is permitted, its elements are exacting. Equitable estoppel is a doctrine of fundamental fairness intended to preclude a party from depriving another of a reasonable expectation, when the party inducing the expectation knew or should have known that the other would rely to his detriment upon that conduct. In the insurance context, there must be such conduct on the part of the insurer as would, if the insurer were not estopped, operate as a fraud on some party who has taken or neglected to take some action to his own prejudice in reliance thereon.

An insured must show (1) an inducement, whether by act, representation, or silence when one ought to speak, that causes one to believe the existence of certain facts; (2) justifiable reliance on that inducement; and (3) prejudice to the one who relies if the inducer is permitted to deny the existence of such facts.

Plaintiff’s claims were plainly insufficient to work an estoppel. Whether an insured has “moved in, taken possession” is not necessarily coextensive with whether he resides at the premises.

Court’s Findings:

The court found the Plaintiff’s claim of entitlement to equitable estoppel both procedurally flawed and without merit. The court emphasized that an insurer is not estopped to deny liability on a policy where the plaintiff was not misled by the defendant’s conduct.

Therefore, on the 7th day of October, 2025, the court ordered that Plaintiff’s recently requested inclusion of a theory of equitable estoppel was denied, and the parties were precluded from introducing evidence or argument for the purpose of supporting or opposing any contention as to Plaintiff’s entitlement to equitable estoppel as to the issue of Plaintiff’s residency.

ZALMA OPINION

Almost every homeowners insurance policy contains a condition that insures only a residence premises and requires the insured to reside in the premises. No insurer is required to establish the fact but the insured, who in applying for the insurance, warrants and declares that he or she resides in the premises. Failing to be truthful when obtaining a homeowners policy is a misrepresentation at the time of inception and if not there at the time of loss defeats coverage.

(c) 2025 Barry Zalma & ClaimSchool, Inc.

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3 hours ago
Liability Insurance only Responds to Fortuitous Acts

Insurer’s Exclusion for Claims of Assault & Battery is Effective
Post 5250

Read the full article at https://lnkd.in/gBzt2vw9, see the video at https://lnkd.in/gEBBE-e6 and at https://lnkd.in/gk7EcVn9, and at https://zalma.com/blog plus more than 5250 posts.

Bar Fight With Security is an Excluded Assault & Battery

In The Cincinnati Specialty Underwriters Insurance Company v. Mainline Private Security, LLC, et al., Civil Action No. 24-3871, United States District Court, E.D. Pennsylvania (December 16, 2025) two violent attacks occurred in Philadelphia involving young men, Eric Pope (who died) and Rishabh Abhyankar (who suffered catastrophic injuries). Both incidents involved security guards provided by Mainline Private Security, LLC (“Mainline”) at local bars. The estates of the victims sued the attackers, the bars, and Mainline for negligence and assault/battery. The insurer exhausted a special limit and then denied defense or indemnity to Mainline Private Security.

INSURANCE COVERAGE

Mainline had purchased a commercial ...

00:08:42
3 hours ago
Common Sense Ruling Protects Insured and Insurer

Marine Insurer May Dispose of Vessel to Avoid Waste
Post 5249

Read the full article at https://lnkd.in/gfn_UHdp, see the video at https://lnkd.in/gDWVccnr and at https://lnkd.in/gv9nsBqk, and https://zalma.com/blog plus more than 5200 posts.

In Western World Insurance Company v. The Estate Of Shawn Arsenault, No. 25-cv-13413-PGL, United States District Court, D. Massachusetts (December 17, 2025) the USDC was asked to resolve a marine insurance dispute after the sinking of the F/V Seahorse, a commercial fishing vessel, off Cape Cod on June 8, 2025. The vessel’s owner and operator, Shawn Arsenault, died in the incident.

Western World Insurance Company issued a hull insurance policy for the vessel. With no personal representative yet appointed for the estate, the insurer cannot determine the proper payee for the insurance proceeds.

The insurer paid for the vessel’s recovery and removal, and the vessel is now with a salvage company, incurring substantial storage fees. The insurer determined the loss is covered under the ...

00:06:27
December 24, 2025
Common Sense Ruling Protects Insured and Insurer

Marine Insurer May Dispose of Vessel to Avoid Waste
Post 5249

Read the full article at https://lnkd.in/gfn_UHdp, see the video at https://lnkd.in/gDWVccnr and at https://lnkd.in/gv9nsBqk, and https://zalma.com/blog plus more than 5200 posts.

In Western World Insurance Company v. The Estate Of Shawn Arsenault, No. 25-cv-13413-PGL, United States District Court, D. Massachusetts (December 17, 2025) the USDC was asked to resolve a marine insurance dispute after the sinking of the F/V Seahorse, a commercial fishing vessel, off Cape Cod on June 8, 2025. The vessel’s owner and operator, Shawn Arsenault, died in the incident.

Western World Insurance Company issued a hull insurance policy for the vessel. With no personal representative yet appointed for the estate, the insurer cannot determine the proper payee for the insurance proceeds.

The insurer paid for the vessel’s recovery and removal, and the vessel is now with a salvage company, incurring substantial storage fees. The insurer determined the loss is covered under the ...

00:06:27
December 15, 2025
Zalma’s Insurance Fraud Letter – December 15, 2025

Zalma’s Insurance Fraud Letter

Read the full article at https://lnkd.in/dG829BF6; see the video at https://lnkd.in/dyCggZMZ and at https://lnkd.in/d6a9QdDd.

ZIFL Volume 29, Issue 24

Subscribe to the e-mail Version of ZIFL, it’s Free! https://visitor.r20.constantcontact.com/manage/optin?v=001Gb86hroKqEYVdo-PWnMUkcitKvwMc3HNWiyrn6jw8ERzpnmgU_oNjTrm1U1YGZ7_ay4AZ7_mCLQBKsXokYWFyD_Xo_zMFYUMovVTCgTAs7liC1eR4LsDBrk2zBNDMBPp7Bq0VeAA-SNvk6xgrgl8dNR0BjCMTm_gE7bAycDEHwRXFAoyVjSABkXPPaG2Jb3SEvkeZXRXPDs%3D

Zalma’s Insurance Fraud Letter (ZIFL) continues its 29th year of publication dedicated to those involved in reducing the effect of insurance fraud. ZIFL is published 24 times a year by ClaimSchool and is written by Barry Zalma. It is provided FREE to anyone who visits the site at http://zalma.com/zalmas-insurance-fraud-letter-2/

Zalma’s Insurance Fraud Letter

Merry Christmas & Happy Hannukah

Read the following Articles from the December 15, 2025 issue:

Read the full 19 page issue of ZIFL at ...

October 31, 2025
The Zalma Philosophy of Claims Handling – Part 9

The Professional Claims Handler
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Posted on October 31, 2025 by Barry Zalma

An Insurance claims professionals should be a person who:

Can read and understand the insurance policies issued by the insurer.
Understands the promises made by the policy.
Understand their obligation, as an insurer’s claims staff, to fulfill the promises made.
Are competent investigators.
Have empathy and recognize the difference between empathy and sympathy.
Understand medicine relating to traumatic injuries and are sufficiently versed in tort law to deal with lawyers as equals.
Understand how to repair damage to real and personal property and the value of the repairs or the property.
Understand how to negotiate a fair and reasonable settlement with the insured that is fair and reasonable to both the insured and the insurer.

How to Create Claims Professionals

To avoid fraudulent claims, claims of breach of contract, bad faith, punitive damages, unresolved losses, and to make a profit, insurers ...

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October 20, 2025
The Zalma Philosophy of Claims Handling – Part I

The History Behind the Creation of a Claims Handling Expert

The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail
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This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.
My Training to be an Insurance Claims Adjuster

When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.

I was initially sat at a desk reading a text-book on insurance ...

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