Zalma on Insurance
Education • Business
Insurance Claims professional presents articles and videos on insurance, insurance Claims and insurance law for insurance Claims adjusters, insurance professionals and insurance lawyers who wish to improve their skills and knowledge. Presented by an internationally recognized expert and author.
Interested? Want to learn more about the community?
April 12, 2022
The Duty to Defend is Great but it is not Unlimited

Poisoning People with Opioids is not an Occurrence

Read the full article at https://www.linkedin.com/pulse/poisoning-people-opioids-occurrence-barry-zalma-esq-cfe and at https://zalma.com/blog plus more than 4150 posts.

Posted on April 12, 2022 by Barry Zalma

McKesson, a distributor and seller of prescription drugs, held a number of liability insurance policies with Insurers between 1999 and 2017. Two policies are at issue in the cross-motions for partial summary judgment. In AIU Insurance Company, et al. v. Mckesson Corporation, No. 20-cv-07469-JSC, United States District Court, N.D. California (April 5, 2022) McKesson sought defense costs incurred with regard to mass suits over opioid distribution.
INSURANCE POLICIES
NU Policy

The NU Policy covers the period July 1, 2008 through July 1, 2009. The policy provides a “duty to defend any Suit” against McKesson “that seeks damages for Bodily Injury . . . covered by this policy, even if the Suit is groundless, false or fraudulent when the applicable . . . Retained Limits have been exhausted by payment of Loss to which this policy applies.” “Occurrence” with respect to “Bodily Injury” means “an accident, including continuous or repeated exposure to substantially the same general harmful conditions.”

The policy’s “Retained Limit” of $5 million per “Occurrence” is “exhausted by the payment of Loss to which this policy applies.” Defense costs are included in the retained limit.
ACE Policy

The ACE Policy covers the period July 1, 2015 through July 1, 2016.

The policy applies to bodily injury that “occurs during the ‘policy period’” and “is caused by an ‘occurrence.’” “Occurrence” with respect to “bodily injury” means “an accident, including continuous or repeated exposure to substantially the same general harmful conditions.”

The policy’s “Retained Limit” is $5 million per “Occurrence.”
EXEMPLAR SUITS

The parties limit their cross-motions for partial summary judgment to the duty to defend against three “exemplar suits.”
“Track One” Multidistrict Litigation Suits

In October and December 2017, respectively, Cuyahoga and Summit Counties of Ohio filed suit against McKesson and other defendants. The suits were consolidated into an opioid multidistrict litigation (“MDL”) in the Northern District of Ohio.

The suits allege that McKesson “fail[ed] to: (a) control the supply chain; (b) prevent diversion; (c) report suspicious orders; and (d) halt shipments of opioids in quantities [it] knew or should have known could not be justified and were indicative of serious overuse of opioids.” The counties further allege that McKesson “intentionally, unreasonably, and/or unlawfully deceptively marketed and pushed as many opioids onto the market as possible, fueling addiction to and diversion of these powerful narcotics, ” and breached its duty of care by “choosing not to effectively monitor for suspicious orders, ” “choosing not to investigate suspicious orders, ” “choosing not to report suspicious orders, ” and “choosing not to stop or suspend shipments of suspicious orders.”
Oklahoma Suit

In May 2020, the State of Oklahoma filed suit against McKesson. The suit asserts claims for negligence, statutory public nuisance, and unjust enrichment. By flooding Oklahoma generally with more opioids than could be used for legitimate medical purposes and by filling and failing to report orders that they knew or should have known were likely being diverted for illicit and/or non-medical uses, McKesson breached [its] duty.
Duty to Defend

McKesson represents that it has paid more than $230 million to defend against the thousands of opioid lawsuits as of January 2021. It has paid more than $60 million in defense costs in the opioid MDL for the period July 2018 to October 2019, the substantial majority of which was incurred to defend the Track One lawsuits. McKesson represents that, to date, Insurers have not defended McKesson against any of the opioid lawsuits, acknowledged a duty to defend, or reimbursed McKesson’s defense costs.
DISCUSSION

The duty to defend is broader than the duty to indemnify. Unlike the obligation to indemnify, which is only determined when the insured’s underlying liability is established, the duty to defend must be assessed at the very outset of a case. An insurer may have a duty to defend even when it ultimately has no obligation to indemnify, either because no damages are awarded in the underlying action against the insured, or because the actual judgment is for damages not covered under the policy.

An insurer and insured seeking a declaratory judgment on the duty to defend have different burdens. The insured must prove the existence of a potential for coverage, while the insurer must establish the absence of any such potential. In other words, the insured need only show that the underlying claim may fall within policy coverage; the insurer must prove it cannot.” [Liberty Surplus Ins. Corp. v. Ledesma & Meyer Constr. Co. (“Ledesma”), 418 P.3d 400, 403 (Cal. 2018).]

While the duty to defend is broad, it is not unlimited. McKesson contends that the exemplar suits are at least potentially covered by the NU and ACE policies because they seek damages for “bodily injury” caused by an “occurrence” and because McKesson has exhausted the retention limit for a single occurrence.

The exemplar suits seek, at least potentially and at least in part, forms of relief that might reimburse the government plaintiffs’ costs of responding to and providing care for the bodily injury suffered by people in their jurisdictions. McKesson has established that the exemplar suits at least potentially meet the “bodily injury” requirement for coverage. The question is was the “bodily injury” caused by an accident or occurrence.
OCCURRENCE

The policies cover bodily injury that “is caused by an occurrence.” With respect to bodily injury, an “occurrence” is “an accident, including continuous or repeated exposure to substantially the same general harmful conditions.” Accident does not apply to an act’s consequences, but instead applies to the act itself. [State Farm Gen. Ins. Co. v. Frake (“Frake”), 128 Cal.Rptr.3d 301, 309 (Cal.Ct.App. 2011).]
Deliberate Conduct – Non-Negligence Claims

Non-negligence claims form the greater part of the exemplar suits. The Track One complaints bring claims for violations of the federal RICO Act and the OCPA, statutory public nuisance, common law absolute public nuisance, injury through criminal acts, unjust enrichment, and civil conspiracy. The Oklahoma complaint brings claims for statutory public nuisance and unjust enrichment.

The allegations that McKesson engaged in a scheme to evade the law and increase profits can only describe intentional, deliberate acts. The exemplar suits’ claims of RICO Act violations, OCPA violations, public nuisance, injury through criminal acts, unjust enrichment, and civil conspiracy are based on specific allegations of deliberate conduct.
Negligence Claims

Each of the exemplar suits includes a negligence claim.

The core distinction between negligence and intentional torts is whether the conduct was done with the purpose of causing harm or with a certainty that harm would result, not whether the conduct was deliberate. Coverage turns not on the technical legal cause of action pleaded by the third party but on the facts alleged in the underlying complaint or otherwise known to the insurer

According to the complaints, McKesson knew or should have known that incoming orders “were suspicious, ” that shipments went to “pill mills, ” that the quantities “could not be justified” and “exceeded any legitimate market, ” that “diversion . . . was likely occurring, ” and that its conduct “would have serious consequences.”
Additional, Unexpected, Independent, and Unforeseen Happening

Because all the claims in the exemplar suits rest on allegations of deliberate conduct, there is no insurable accident under the policies. The complaints allege that opioids from McKesson’s distribution were diverted, that is, routed from legitimate to illegitimate uses. But they specify that the quantities of McKesson’s distribution so vastly exceeded legitimate use that the opioids must have been diverted.

It is not unexpected or unforeseen that a massive marketing campaign to promote the use of opioids for purposes for which they are not suited would lead to a nation “awash in opioids.” The alleged quantities of McKesson’s distribution make the alleged diversion expected and foreseen as a matter of law. In sum, the exemplar suits bring claims based on alleged deliberate conduct. McKesson’s distribution of opioids produced the government plaintiffs’ injuries. Because the claims are based on deliberate conduct, they do not allege an accident.

The Insurers established conclusively that the exemplar suits do not meet the “occurrence” requirement for coverage, and there is no potential for coverage of the three exemplar suits under the two policies at issue.

For the reasons explained above, NU and ACE’s motions for partial summary judgment on the duty to defend were granted. McKesson’s motion for partial summary judgment on the duty to defend was denied.
ZALMA OPINION

Liability insurance, by definition, can only respond to a fortuitous event, an accident. Liability insurance should never respond with defense or indemnity if the conduct that is the subject of the suits filed against the insured were the result of the insured’s intentional conduct. McKesson must pay its own defense and indemnity.

(c) 2022 Barry Zalma & ClaimSchool, Inc.

Barry Zalma, Esq., CFE, now limits his practice to service as an insurance consultant specializing in insurance coverage, insurance claims handling, insurance bad faith and insurance fraud almost equally for insurers and policyholders. He practiced law in California for more than 44 years as an insurance coverage and claims handling lawyer and more than 54 years in the insurance business. He is available at http://www.zalma.com and [email protected].

Subscribe to Zalma on Insurance at locals.com https://zalmaoninsurance.local.com/subscribe.

Subscribe to Excellence in Claims Handling at https://barryzalma.substack.com/welcome.

Write to Mr. Zalma at [email protected]; http://www.zalma.com; http://zalma.com/blog; daily articles are published at https://zalma.substack.com.

Go to the podcast Zalma On Insurance at https://anchor.fm/barry-zalma; Follow Mr. Zalma on Twitter at https://twitter.com/bzalma; Go to Barry Zalma videos at Rumble.com at https://rumble.com/c/c-262921; Go to Barry Zalma on YouTube- https://www.youtube.com/channel/UCysiZklEtxZsSF9DfC0Expg; Go to the Insurance Claims Library – https://zalma.com/blog/insurance-claims-library/

Interested? Want to learn more about the community?
What else you may like…
Videos
Posts
September 05, 2025
Interpleader Helps Everyone Potential Claimant to Insurance Proceeds

Interpleader Protects All Claimants Against Life Policy and the Insurer

Who’s on First to Get Life Insurance Proceeds

Post 5184

See the full video at https://lnkd.in/gyxQfnUz and at https://lnkd.in/gAd3wqWP, and at https://zalma.com/blog plus more than 5150 posts.

Go to X @bzalma; Go to Barry Zalma videos at Rumble.com at https://lnkd.in/gRthzSnT; Go to Barry Zalma on YouTube- https://lnkd.in/g2hGv88; Go to the Insurance Claims Library – https://lnkd.in/gwEYk.
Interpleader Protects All Claimants Against Life Policy and the Insurer

In Metropolitan Life Insurance Company v. Selena Sanchez, et al, No. 2:24-cv-03278-TLN-CSK, United States District Court, E.D. California (September 3, 2025) the USDC applied interpleader law.
Case Overview

This case involves an interpleader action brought by the Metropolitan Life Insurance Company (Plaintiff-in-Interpleader) against Selena Sanchez and other defendants (Defendants-in-Interpleader).

Key Points

Plaintiff-in-Interpleader’s Application:

The Plaintiff-in-Interpleader...

00:06:34
September 05, 2025
Demands for Reasons for Termination not a “Claim”

A Claim by Any Other Name is not a Claim
Post 5182

It is Imperative that Insured Report Potential Claim to Insurers

Read the full article at https://lnkd.in/gfbwAsxw, See the full video at https://lnkd.in/gea_hgB3 and at https://lnkd.in/ghZ7gjxy, and at https://zalma.com/blog plus more than 5150 posts.

In Jeffrey B. Scott v. Certain Underwriters At Lloyd’s, London, Subscribing To Policy No. B0901li1837279, RLI Insurance Company, Certain Underwriters At Lloyds, London And The Insurance Company, Subscribing To Policy No. B0180fn2102430, No. 24-12441, United States Court of Appeals, Eleventh Circuit (August 25, 2025) the court explained the need for a claim to obtain coverage.

Case Background:

This appeal arises from a coverage dispute under a Directors & Officers (D&O) insurance policy. Jeffrey B. Scott, the plaintiff-appellant, was terminated from his role as CEO, President, and Secretary of Gemini Financial Holdings, LLC in October 2019. Following his termination, Scott threatened legal action against Gemini, and ...

00:08:22
September 04, 2025
Demands for Reasons for Termination not a “Claim”

A Claim by Any Other Name is not a Claim
Post 5182

It is Imperative that Insured Report Potential Claim to Insurers

Read the full article at https://lnkd.in/gfbwAsxw, See the full video at https://lnkd.in/gea_hgB3 and at https://lnkd.in/ghZ7gjxy, and at https://zalma.com/blog plus more than 5150 posts.

In Jeffrey B. Scott v. Certain Underwriters At Lloyd’s, London, Subscribing To Policy No. B0901li1837279, RLI Insurance Company, Certain Underwriters At Lloyds, London And The Insurance Company, Subscribing To Policy No. B0180fn2102430, No. 24-12441, United States Court of Appeals, Eleventh Circuit (August 25, 2025) the court explained the need for a claim to obtain coverage.

Case Background:

This appeal arises from a coverage dispute under a Directors & Officers (D&O) insurance policy. Jeffrey B. Scott, the plaintiff-appellant, was terminated from his role as CEO, President, and Secretary of Gemini Financial Holdings, LLC in October 2019. Following his termination, Scott threatened legal action against Gemini, and ...

00:08:22
September 03, 2025

Barry Zalma: Insurance Claims Expert Witness
Posted on September 3, 2025 by Barry Zalma
The Need for a Claims Handling Expert to Defend or Prove a Tort of Bad Faith Suit

© 2025 Barry Zalma, Esq., CFE

When I finished my three year enlistment in the US Army as a Special Agent of US Army Intelligence in 1967, I sought employment where I could use the investigative skills I learned in the Army. After some searching I was hired as a claims trainee by the Fireman’s Fund American Insurance Company. For five years, while attending law school at night while working full time as an insurance adjuster I became familiar with every aspect of the commercial insurance industry.

On January 2, 1972 I was admitted to the California Bar. I practiced law, specializing in insurance claims, insurance coverage and defense of claims against people insured and defense of insurance companies sued for breach of contract and breach of the implied covenant of good faith and fair dealing. After 45 years as an active lawyer, I asked that my license to practice law be declared inactive ...

post photo preview
September 03, 2025
Barry Zalma, Esq., CFE Insurance Claims Expert Witness

The Need for a Claims Handling Expert to Defend or Prove a Tort of Bad Faith Suit
© 2025 Barry Zalma, Esq., CFE

When I finished my three year enlistment in the US Army as a Special Agent of US Army Intelligence in 1967, I sought employment where I could use the investigative skills I learned in the Army. After some searching I was hired as a claims trainee by the Fireman’s Fund American Insurance Company. For five years, while attending law school at night while working full time as an insurance adjuster I became familiar with every aspect of the commercial insurance industry.

On January 2, 1972 I was admitted to the California Bar. I practiced law, specializing in insurance claims, insurance coverage and defense of claims against people insured and defense of insurance companies sued for breach of contract and breach of the implied covenant of good faith and fair dealing. After 45 years as an active lawyer, I asked that my license to practice law be declared inactive and became a consultant and expert witness for lawyers representing insurers and lawyers ...

post photo preview
September 03, 2025
Evidence Required to Prove Breach of Contract

APPRAISAL AWARD SETS AMOUNT OF DAMAGES RECOVERED FROM INSURER

Post 5180

See the full video at https://rumble.com/v6yd2z0-evidence-required-to-prove-breach-of-contract.html and at https://youtu.be/2ywEjs3hZsw, and at https://zalma.com/blog plus more than 5150 posts.

It’s a Waste of Time to Sue Your Insurer if You Don’t Have Evidence

Evidence Required to Prove Breach of Contract

Read the full article at https://www.linkedin.com/pulse/evidence-required-prove-breach-contract-barry-zalma-esq-cfe-rfelc, see the full video at https://rumble.com/v6yd2z0-evidence-required-to-prove-breach-of-contract.html and at https://youtu.be/2ywEjs3hZsw, and at https://zalma.com/blog plus more than 5150 posts.

It’s a Waste of Time to Sue Your Insurer if You Don’t Have Evidence

In Debbie Beaty and Jonathan Hayes v. Homeowners Of America Insurance Company, No. 01-23-00844-CV, Court of Appeals of Texas, First District (August 26, 2025) Debbie Beaty and Jonathan Hayes filed a claim under their homeowner’s insurance policy with Homeowners of ...

See More
Available on mobile and TV devices
google store google store app store app store
google store google store app tv store app tv store amazon store amazon store roku store roku store
Powered by Locals