Policy Terms Control Right to Return of Overpayments
Post 5226
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An Insurer that Claims it Paid More than it Owed Admits to an Incompetent Claims Staff
In Scott A. Saveraid Trust for Scott A. Saveraid Revocable Trust v. QBE Specialty Insurance Company 2:25-cv-394-SPC-DNF, United States District Court for the Middle District of Florida, Fort Myers Division, Judge: Sheri Polster Chappell, U.S. District Judge (Date: November 7, 2025)
Key Facts
The plaintiff, Scott A. Saveraid Trust (the “Trust”), owns real property in Fort Myers Beach, FL. The Trust purchased a homeowners insurance policy (the “Policy”) from defendant QBE Specialty Insurance Company (“QBE”). In September 2022, the property sustained damage from Hurricane Ian, a covered peril under the Policy.
The Trust filed a claim with QBE, which investigated and paid $307,622.32 for dwelling coverage and $20,600 for loss of use. QBE alleges the damage was primarily water-related (e.g., flood damage), which is excluded under the Policy, and that it “mistakenly opened coverage” leading to these payments. The Trust contends QBE underpaid and owes additional benefits under the Policy.
Procedural History
The Trust filed suit against QBE for breach of contract, seeking additional Policy benefits. QBE filed a two-count counterclaim:
Count I:
Declaratory judgment under 28 U.S.C. § 2201, seeking a declaration that the VPL does not apply to the Policy (i.e., QBE is not obligated to pay the full Policy limit for a total loss).
Count II:
Unjust enrichment, seeking repayment of the $328,222.32 allegedly overpaid to the Trust.
Legal Issues
1. Does QBE’s request for a declaration that the VPL does not apply to the Policy state a valid claim under 28 U.S.C. § 2201, or is it duplicative of the Trust’s breach of contract claim and QBE’s affirmative defenses, or merely a factual dispute unsuitable for declaratory relief?
2. Can QBE pursue an equitable claim for recovery of alleged overpayments under the Policy when an express insurance contract governs the parties’ relationship and the subject matter of the payments?
Motion to Dismiss Granted in Part and Denied in Part:
Count I (Declaratory Judgment):
Denied. The claim survives as it presents a valid actual controversy, is not impermissibly duplicative, and involves a legal (not purely factual) issue.
Count II (Unjust Enrichment):
Granted with prejudice. The claim is barred under Florida law because the alleged overpayments fall within the subject matter of the express insurance contract.
Reasoning
Actual Controversy Requirement:
The claim satisfies 28 U.S.C. § 2201 and Article III because there is a substantial, immediate controversy over the VPL’s applicability to the Policy — adverse legal interests between the parties on whether QBE must pay the full Policy limit for a total loss. This is a legal interpretation, not a mere “factual allocation dispute” as argued by the Trust.
Even if redundant, redundancy alone does not warrant dismissal under Rule 12(b)(6), which tests validity, not necessity. Substantively, the claims differ: the Trust’s breach claim seeks benefits “pursuant to the terms of the Policy itself,” while the declaratory claim addresses whether the VPL independently mandates full payment.
Courts permit declaratory claims alongside overlapping defenses because defenses are negative (relieving liability) while declaratory relief is affirmative (seeking a binding interpretation). Dismissing at the pleading stage is premature, as overlap may not moot the claim, and litigation costs are minimal. The Court exercises discretion to retain it.
Unjust Enrichment Claim
Unjust enrichment requires: (1) conferral of a benefit; (2) defendant’s knowledge; (3) acceptance/retention; and (4) inequity in retention without payment. However, it is unavailable where an express contract covers the same subject matter. Here, the Policy governs all claims, payments, and coverage disputes, including the overpayments QBE made in response to the Trust’s claim.
The Eleventh Circuit’s recent decision in MONY Life Ins. Co. v. Perez, 146 F.4th 1018 (11th Cir. 2025), is dispositive. There, an insurer’s unjust enrichment claim for overpayments failed because the payments — even if mistaken or unauthorized— arose from the insured’s claim under the contract’s terms. The court held such claims “fall squarely within the ambit of the express contract” regardless of policy provisions for recovery or the reason for overpayment (e.g., mistake vs. misrepresentation). Payments were made pursuant to contractual obligations, not outside the Policy’s scope.
QBE’s claim that overpayments are a distinct “subject matter” is unpersuasive post-MONY. MONY applies broadly, not limited to misrepresentation cases, and dismissal is with prejudice as amendment would be futile.
Broader Implications
This ruling reinforces the Eleventh Circuit’s strict bar on quasi-contract claims in insured-insurer disputes, prioritizing contract law over equity for payment recoveries. It highlights courts’ reluctance to dismiss declaratory claims early, especially in insurance cases involving statutory interpretation like the VPL, which mandates full payment for total losses from covered perils but may not apply to flood exclusions. The decision aligns with post-Hurricane Ian litigation trends in Florida, emphasizing efficient resolution of coverage disputes without redundant equitable remedies.
ZALMA OPINION
The insurer, proving it maintained an incompetent claims staff and alleged it erroneously paid $328,222.32 more than they owed. Its attempt to get its mistaken payment back from the insured failed when judge Sheri Polster Chappell found the payments were made under the terms of the contract of insurance.
(c) 2025 Barry Zalma & ClaimSchool, Inc.
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Insurer’s Exclusion for Claims of Assault & Battery is Effective
Post 5250
Read the full article at https://lnkd.in/gBzt2vw9, see the video at https://lnkd.in/gEBBE-e6 and at https://lnkd.in/gk7EcVn9, and at https://zalma.com/blog plus more than 5250 posts.
Bar Fight With Security is an Excluded Assault & Battery
In The Cincinnati Specialty Underwriters Insurance Company v. Mainline Private Security, LLC, et al., Civil Action No. 24-3871, United States District Court, E.D. Pennsylvania (December 16, 2025) two violent attacks occurred in Philadelphia involving young men, Eric Pope (who died) and Rishabh Abhyankar (who suffered catastrophic injuries). Both incidents involved security guards provided by Mainline Private Security, LLC (“Mainline”) at local bars. The estates of the victims sued the attackers, the bars, and Mainline for negligence and assault/battery. The insurer exhausted a special limit and then denied defense or indemnity to Mainline Private Security.
INSURANCE COVERAGE
Mainline had purchased a commercial ...
Marine Insurer May Dispose of Vessel to Avoid Waste
Post 5249
Read the full article at https://lnkd.in/gfn_UHdp, see the video at https://lnkd.in/gDWVccnr and at https://lnkd.in/gv9nsBqk, and https://zalma.com/blog plus more than 5200 posts.
In Western World Insurance Company v. The Estate Of Shawn Arsenault, No. 25-cv-13413-PGL, United States District Court, D. Massachusetts (December 17, 2025) the USDC was asked to resolve a marine insurance dispute after the sinking of the F/V Seahorse, a commercial fishing vessel, off Cape Cod on June 8, 2025. The vessel’s owner and operator, Shawn Arsenault, died in the incident.
Western World Insurance Company issued a hull insurance policy for the vessel. With no personal representative yet appointed for the estate, the insurer cannot determine the proper payee for the insurance proceeds.
The insurer paid for the vessel’s recovery and removal, and the vessel is now with a salvage company, incurring substantial storage fees. The insurer determined the loss is covered under the ...
Marine Insurer May Dispose of Vessel to Avoid Waste
Post 5249
Read the full article at https://lnkd.in/gfn_UHdp, see the video at https://lnkd.in/gDWVccnr and at https://lnkd.in/gv9nsBqk, and https://zalma.com/blog plus more than 5200 posts.
In Western World Insurance Company v. The Estate Of Shawn Arsenault, No. 25-cv-13413-PGL, United States District Court, D. Massachusetts (December 17, 2025) the USDC was asked to resolve a marine insurance dispute after the sinking of the F/V Seahorse, a commercial fishing vessel, off Cape Cod on June 8, 2025. The vessel’s owner and operator, Shawn Arsenault, died in the incident.
Western World Insurance Company issued a hull insurance policy for the vessel. With no personal representative yet appointed for the estate, the insurer cannot determine the proper payee for the insurance proceeds.
The insurer paid for the vessel’s recovery and removal, and the vessel is now with a salvage company, incurring substantial storage fees. The insurer determined the loss is covered under the ...
Zalma’s Insurance Fraud Letter
Read the full article at https://lnkd.in/dG829BF6; see the video at https://lnkd.in/dyCggZMZ and at https://lnkd.in/d6a9QdDd.
ZIFL Volume 29, Issue 24
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Zalma’s Insurance Fraud Letter (ZIFL) continues its 29th year of publication dedicated to those involved in reducing the effect of insurance fraud. ZIFL is published 24 times a year by ClaimSchool and is written by Barry Zalma. It is provided FREE to anyone who visits the site at http://zalma.com/zalmas-insurance-fraud-letter-2/
Zalma’s Insurance Fraud Letter
Merry Christmas & Happy Hannukah
Read the following Articles from the December 15, 2025 issue:
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The Professional Claims Handler
Post 5219
Posted on October 31, 2025 by Barry Zalma
An Insurance claims professionals should be a person who:
Can read and understand the insurance policies issued by the insurer.
Understands the promises made by the policy.
Understand their obligation, as an insurer’s claims staff, to fulfill the promises made.
Are competent investigators.
Have empathy and recognize the difference between empathy and sympathy.
Understand medicine relating to traumatic injuries and are sufficiently versed in tort law to deal with lawyers as equals.
Understand how to repair damage to real and personal property and the value of the repairs or the property.
Understand how to negotiate a fair and reasonable settlement with the insured that is fair and reasonable to both the insured and the insurer.
How to Create Claims Professionals
To avoid fraudulent claims, claims of breach of contract, bad faith, punitive damages, unresolved losses, and to make a profit, insurers ...
The History Behind the Creation of a Claims Handling Expert
The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail
Post 5210
This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.
My Training to be an Insurance Claims Adjuster
When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.
I was initially sat at a desk reading a text-book on insurance ...