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Insurance Claims professional presents articles and videos on insurance, insurance Claims and insurance law for insurance Claims adjusters, insurance professionals and insurance lawyers who wish to improve their skills and knowledge. Presented by an internationally recognized expert and author.
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May 27, 2025
Fraud Plus Multiple Arrests and Convictions Requires Defendant to Serve Full Sentence

Compassion Needed by Victims not Fraudster

Post 5083

See the full video at https://lnkd.in/gimEzeKq and at https://lnkd.in/gjvwPEEz, and at https://zalma.com/blog plus more than 5050 posts.

United States Of America v. Chad Lightfoot, No. 3:17-CR-00274, United States District Court, W.D. Louisiana, Monroe Division (May 6, 2025) the Court dealt with a Motion for Compassionate Release filed by Defendant Chad Lightfoot (“Lightfoot”). The United States of America (“the Government”) opposed the Motion.

BACKGROUND

Lightfoot is an incarcerated inmate with the Bureau of Prisons (“BOP”). He filed a Motion requesting compassionate release under 18 U.S.C. § 3582(c)(1)(A). Lightfoot alleged extraordinary and compelling reasons warranting relief based on the criteria set forth in U.S.S.G. § 1B1.13.

Lightfoot made false and fraudulent representations to procure funds from a federal disaster relief program. Lightfoot claimed that his residence in Monroe, Louisiana sustained damage from a flood, when in fact, Lightfoot was residing in New Orleans during the time the incident occurred. After a four-day trial, a jury convicted Lightfoot on the sole count of the Indictment.

SENTENCING

The Court sentenced Lightfoot to 71 months’ imprisonment, followed by 5 years’ supervised release. Lightfoot is expected to be released on December 5, 2025.

RELEVANT POST CONVICTION LITIGATION

On February 26, 2024, Lightfoot filed a “Motion for Compassionate Release and or Reduction of Sentence (Amendment 821) and Appointment of Counsel.”

LAW & ANALYSIS

Generally, a district court may not modify a term of imprisonment once it has been imposed. However, § 3582(c)(1)(A) sets forth narrow circumstances where a court may “reduce the term of imprisonment” and “impose a term of probation or supervised release with or without conditions that does not exceed the unserved portion of the original term of imprisonment.”

The Court may only grant relief when the defendant shows that

1. extraordinary and compelling reasons justify a sentence reduction;
2. such a reduction is consistent with applicable statements issued by the Sentencing Commission; and
3. early release would be consistent with the sentencing factors in § 3553(a).

Extraordinary and Compelling Criteria

Lightfoot must demonstrate that extraordinary and compelling reasons warrant reducing his sentence. the Sentencing Commission set forth six specific reasons that can be considered extraordinary and compelling under 18 U.S.C. § 3582(c)(1)(A)(i):

1. the defendant’s medical condition;
2. defendant’s age;
3. family circumstances;
4. whether defendant has been a victim of abuse during custody;
5. other reasons that are ”similar in gravity” to reasons one through four; and
6. an extraordinarily long sentence.

Lightfoot points to his “family circumstances” as the basis for his Motion. Specifically, Lightfoot claims:

his four minor children need his financial and emotional support;
his mother is suffering from dementia; and
he is a possible organ donor candidate for his sister’s kidney transplant procedure.

Lightfoot does not meet or satisfy any of the family circumstances.
Danger to the Community and Section 3553(a)

Even if Lightfoot showed extraordinary and compelling reasons for granting relief, the analysis doesn’t end there. Lightfoot’s prior conduct speaks for itself. Lightfoot has been arrested and convicted for several crimes, including, armed robbery, simple and aggravated assault and battery, bank fraud, insurance fraud, and forgery. His last offense involved a fraudulent scheme to receive thousands of dollars from a federal disaster relief by falsely claiming that his Monroe residence sustained damage from a flood. Such offenses pose a danger to the community.

The USDC concluded that releasing Defendant would be contrary to the Sentencing Commission’s directive that courts should deny compassionate release to defendants who pose a danger to their communities because Defendant’s fraud scheme lasted over a year and caused grave financial and emotional harm to his many victims.

Lightfoot’s Motion was denied.

ZALMA OPINION

Chutzpah is defined as a person who murders his parents and seeks mercy because he is an orphan. People who commit fraud are, by definition, people with unmitigated gall. After being convicted and sentenced, Mr. Lightfoot tried to cut about a year off his sentence by claiming he needed to care for his children, mother and sick sister. However, the USDC refused because of the clear danger he presents to the people state of Louisiana. Lightfoot’s attempt to reduce his sentence was found by the USDC to be an example of chutzpah and he will serve his full sentence.

(c) 2025 Barry Zalma & ClaimSchool, Inc.

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00:06:53
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October 31, 2025
The Zalma Philosophy of Claims Handling – Part 8

The Professional Claims Handler

Post 5218

Read the full article at https://www.linkedin.com/pulse/zalma-philosophy-claims-handling-part-8-barry-zalma-esq-cfe-zdwsc, see the full video at https://rumble.com/v70zl4s-the-zalma-philosophy-of-claims-handling-part-8.html and at https://youtu.be/MIYcF71ffRQ, and at https://zalma.com/blog plus more than 5200 posts.

Claims Commandment X – Thou Shall Not Pretend to be a Lawyer

Some experienced and professional claims people know the law in their area of expertise better than most lawyers.

Adjusters should be adjusters and leave lawyering to lawyers. Similarly, lawyers should be lawyers and never try to be adjusters.

Claims Commandment XI – Thou Shall Empathize With the Claimant

Everyone presenting a claim is unhappy, disturbed, shocked, injured and needs help.

Empathy is identification with and understanding of another’s situation, feelings, and motives. It is the ability to understand another person’s circumstances, point of view, thoughts, and feelings....

00:11:08
October 28, 2025
The Zalma Philosophy of Claims Handling – Part 6

HOW TO CREATE AN EXCELLENCE IN CLAIMS HANDLING PROGRAM

See the full video at https://rumble.com/v70wb2i-the-zalma-philosophy-of-claims-handling-part-6.html and at https://youtu.be/tL5nDKPEs40 and at https://zalma.com/blog plus more than 5200 posts.

Post 5217

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry.

An Excellence in Claims Handling program begins with a statement in the insurer’s claims manual or statement of professionalism that it is dedicated to providing excellence in claims handling to every insured who presents a claim.

The excellence in claims handling program should include, at a minimum:

A series of lectures supported by text materials explaining:
A definition of insurance.
How to read and understand an insurance policy.
How to interview an insured, witness, or claimant.
How to assist an insured in the insured’s obligation to ...

00:08:40
October 27, 2025
The Zalma Philosophy of Claims Handling – Part 5

The Professional Claims Handler

Post 5216

Read the full article at https://www.linkedin.com/pulse/zalma-philosophy-claims-handling-part-5-barry-zalma-esq-cfe-jde8c, see the full video at https://rumble.com/v70q4x8-the-zalma-philosophy-of-claims-handling-part-5.html and at https://youtu.be/6b9tZQsEkB4, and at https://zalma.com/blog plus more than 5200 posts.

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry.
Standards to be a Professional Claims Adjuster

The Insurance claims professional should be a person who:

1. Can read and understand the insurance policies issued by the insurer.
2. Understands the promises made by the policy.
3. Understand their obligation, as an insurer’s claims staff, to fulfill the promises made.
4. Are competent investigators.
5. Have empathy and recognize the difference between empathy and sympathy.
6. ...

00:08:18
October 31, 2025
The Zalma Philosophy of Claims Handling – Part 9

The Professional Claims Handler
Post 5219

Posted on October 31, 2025 by Barry Zalma

An Insurance claims professionals should be a person who:

Can read and understand the insurance policies issued by the insurer.
Understands the promises made by the policy.
Understand their obligation, as an insurer’s claims staff, to fulfill the promises made.
Are competent investigators.
Have empathy and recognize the difference between empathy and sympathy.
Understand medicine relating to traumatic injuries and are sufficiently versed in tort law to deal with lawyers as equals.
Understand how to repair damage to real and personal property and the value of the repairs or the property.
Understand how to negotiate a fair and reasonable settlement with the insured that is fair and reasonable to both the insured and the insurer.

How to Create Claims Professionals

To avoid fraudulent claims, claims of breach of contract, bad faith, punitive damages, unresolved losses, and to make a profit, insurers ...

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October 20, 2025
The Zalma Philosophy of Claims Handling – Part I

The History Behind the Creation of a Claims Handling Expert

The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail
Post 5210

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.
My Training to be an Insurance Claims Adjuster

When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.

I was initially sat at a desk reading a text-book on insurance ...

post photo preview
October 20, 2025
The Zalma Philosophy of Claims Handling – Part I

The History Behind the Creation of a Claims Handling Expert

The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail

Post 5210

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.

My Training to be an Insurance Claims Adjuster

When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.

I was initially sat at a desk reading a text-book on insurance ...

post photo preview
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