Zalma on Insurance
Education • Business
Insurance Claims professional presents articles and videos on insurance, insurance Claims and insurance law for insurance Claims adjusters, insurance professionals and insurance lawyers who wish to improve their skills and knowledge. Presented by an internationally recognized expert and author.
Interested? Want to learn more about the community?
November 27, 2023
The Perfect Gift for Your Insurance Company & Insurance Claims Clients

Insurance books

Barry Zalma
Nov 27, 2023

Read the full article at https://lnkd.in/g-7PTSQc
and se the full video at https://lnkd.in/gZBDe7xg and at https://lnkd.in/gkD6khTb and at https://zalma.com/blog plus more than 4700 posts.

Most Insurers Have Rules Prohibiting their Employees to Get Gifts

When I was a young lawyer I tried to give gifts to the claims personnel who referred cases to me and my law firm. I tried to provide them with gifts that they would enjoy only to be told I was violating the company rules. I talked with management and was allowed to make a gift to the claims offices and would send them a book for their library. It was acceptable and accepted by the claims people with good grace and didn’t disappear as would a box of Mrs. Field’s cookies.

If you or your firm works with insurers and you wish to thank your clients consider sending a gift of a book or books for your clients that include:

Everything Needed by the Insurance Claims Professional from Barry Zalma at https://zalma.com/blog/insurance-claims-library/. The library contains many books on the subject of insurance.

The Books include:

A Compact Book on How Judges Read, Understand, Interpret and Rule on Insurance Policy Issues

The book is available https://zalma.com/blog/insurance-claims-library/

The Compact Book on Ethics

How Ethical Doctrines from the Beginning of the Written Word to the Present Resulted in the Incorporation of the Covenant of Good Faith

The book is available as a https://zalma.com/blog/insurance-claims-library/

“How to Acquire, Understand, and Make a Successful Claim on a Commercial Property Insurance Policy: Information Needed for Individuals and Insurance Pros to Deal With Commercial Property Insurance”

The Book is now available https://zalma.com/blog/insurance-claims-library/

The Tort of Bad Faith

Available https://zalma.com/blog/insurance-claims-library/

The Equitable Remedy of Rescission of Insurance

Available https://zalma.com/blog/insurance-claims-library/

Insurance Fraudsters Deserve No Quarter

Book That Explains How to Defeat or Deter Insurance Fraud

Available https://zalma.com/blog/insurance-claims-library/

The Examination Under Oath to Resolve Insurance Claims

Available https://zalma.com/blog/insurance-claims-library/

Insurance Fraud – Volume I & Volume II Second Edition

Available https://zalma.com/blog/insurance-claims-library/

The Homeowners Insurance Policy Handbook

How To Buy An Appropriate Homeowners Policy And Successfully Make A Claim To The Insurer

Available https://zalma.com/blog/insurance-claims-library/

It’s Time to Abolish The Tort of Bad Faith

A book examining the creation, history and effect of the Tort of Bad Faith.

Insurance Fraud Costs Everyone

Available https://zalma.com/blog/insurance-claims-library/

California SIU Regulations 2020

Available https://zalma.com/blog/insurance-claims-library/

California Fair Claims Settlement Practices Regulations 2022

Minimum Standards for Adjusting Claims in CaliforniaEvery Claims Person in California Must Read, Understand, or be Trained About the California Fair Claims Settlement Practices Regulations by September 1 of Each Year

Available https://zalma.com/blog/insurance-claims-library/

“Zalma’s Mold & Fungi Handbook”

“Getting the Whole Truth: Interviewing Techniques for the Lawyer”

Learn techniques that can help you interact with others and effectively gather the facts you need.

Zalma on Insurance Claims – Third Edition

Ten Volumes Comprising A Comprehensive Group of Materials on Property & Casualty Insurance Claims

Mold Claims

The Compact Book of Adjusting Property Insurance Claims – Third Edition

A Manual for the First Party Property Insurance Adjuster. https://zalma.com/blog/insurance-claims-library/

The Compact Book on Adjusting Liability Claims, Third Edition

A Handbook for the Liability Claims Adjuster

available https://zalma.com/blog/insurance-claims-library/.

The Little Book on Ethics for the American Lawyer

The practice of law demands more than knowledge of statutory and case law. Available https://zalma.com/blog/insurance-claims-library/

Random Thoughts on Insurance

Available https://zalma.com/blog/insurance-claims-library/
Fictionalized True Insurance Crime Books

Insurance Fraud Costs Everyone

available https://zalma.com/blog/insurance-claims-library/

Candy and Abel: Murder for Insurance Money

How a young lawyer and wise old investigator defeated an Available https://zalma.com/blog/insurance-claims-library/

Murder And Insurance Fraud Don’t Mix

Available https://zalma.com/blog/insurance-claims-library/

Murder & Old Lace: Solving Murders Performed for Insurance Money

Available https://zalma.com/blog/insurance-claims-library/

Arson for Terrorism and Profit

How an Insurance Investigator and Insurance Lawyer Defeated a Plot to use a Fire to Fund Terrorism

Available https://zalma.com/blog/insurance-claims-library/

M.O.M. & The Taipei Fraud

How an Experienced Adjuster Defeated a $7 Million Fake Burglary Claim

Available https://zalma.com/blog/insurance-claims-library/

Arson-For-Profit Fire at the Cowboy Bar & Grill

Available as a paperback. Available as a Kindle book.

The Defeat of a Fake $10 Million Jewelry Robbery Insurance Claim

Available https://zalma.com/blog/insurance-claims-library/
New Books from Full Court Press

The Insurance Law Deskbook.

Paperback, only $95.00 available at https://www.fastcase.com/store/fcp/insurance-law-deskbook-2/

California Insurance Law Deskbook

Available at https://www.fastcase.com/.../california-insurance-law.../ a paperback for only $95.00.

Zalma on Property and Casualty Insurance Insurance Law Deskbook

Learn the insurance basics that are essential to every civil practitioner. Available at Fastcase.com bookstore.

California Insurance Law Deskbook

Fastcase.com bookstore.

Insurance Bad Faith and Punitive Damages Deskbook

All available at fastcase.com bookstore.
From Thomson Reuters

Property Investigation Checklists Uncovering Insurance Fraud, 13th Edition Available at https://store.legal.thomsonreuters.com/.../p/106702361 and as a THOMSON REUTERS PROVIEW eBOOK EDITION https://store.legal.thomsonreuters.com/.../p/106702363
From the American Bar Association

The Insurance Fraud Deskbook

This book is written for individuals who are focused on the effort to reduce expensive and pervasive occurrences of insurance fraud. Lawyers who represent insurers, claims personnel, prosecutors and their investigators can all benefit from this exhaustive resource

Available at http://shop.americanbar.org/eBus/Default.aspx?TabID=251...; or [email protected], or 800-285-2221.

Diminution in Value Damages

How to Determine the Proper Measure of Damage to Real and Personal Property

The Commercial Property Insurance Policy Deskbook

How to Acquire a Commercial Property Policy and Present and Collect a First-Party Property Insurance Claim

If you buy a book I will add all of your clients to my substack non-subscriber list and as free subscribers to Zalma’s Insurance Fraud Letter.
(c) 2023 Barry Zalma & ClaimSchool, Inc.

Please tell your friends and colleagues about this blog and the videos and let them subscribe to the blog and the videos.

Subscribe to Excellence in Claims Handling at locals.com at https://zalmaoninsurance.locals.com/subscribe or at substack at https://barryzalma.substack.com/publish/post/107007808

Go to Newsbreak.com https://www.newsbreak.com/@c/1653419?s=01

Follow me on LinkedIn: http://www.linkedin.com/comm/mynetwork/discovery-see-all...

Daily articles are published at https://zalma.substack.com.

Go to the podcast Zalma On Insurance at https://podcasters.spotify.com/pod/show/barry-zalma/support; Go to Barry Zalma videos at Rumble.com at https://rumble.com/c/c-262921; Go to Barry Zalma on YouTube- https://www.youtube.com/channel/UCysiZklEtxZsSF9DfC0Expg; Go to the Insurance Claims Library – http://zalma.com/blog/insurance-claims-library.

If you buy a book I will add all of your clients to my substack non-subscriber list and as free subscribers to Zalma’s Insurance Fraud Letter.

Read the full article at https://lnkd.in/g-7PTSQc

00:07:39
Interested? Want to learn more about the community?
What else you may like…
Videos
Posts
9 hours ago
No Coverage for Intentional Acts

When Harm is Inherent in the Nature of the Act it is Intentional

Post 5237

See the video at and at and at https://zalma.com/blog plus more than 5200 posts.

No Coverage for Intentional Acts

Hitting a Person in the Face is an Intentional Act

In Unitrin Auto and Home Insurance Company v. Brian C. Sullivan, et al., George A. Ciminello, No. 2022-01607, Index No. 21632/14, Supreme Court of New York, Second Department (November 19, 2025) George A. Ciminello was injured when struck in the face by a cup filled with liquid, thrown from a moving vehicle operated by Brian C. Sullivan, with Robert Harford as the passenger who threw the cup. The vehicle approached Ciminello at about 30 mph, from 2 to 10 feet away, and Harford extended his arm to make contact. The cup splintered upon impact.

Sullivan and Harford later conceded liability on the intentional tort claim before a damages trial.

Insurance Policy:

Unitrin Auto and Home...

00:06:53
placeholder
December 04, 2025
Unmitigated Gall to Abuse an Elderly Bishop and His Church

Obtaining Title to Church by Fraud Defeated

Post 5238

Read the full article at https://www.linkedin.com/pulse/unmitigated-gall-abuse-elderly-bishop-his-church-zalma-esq-cfe-xcasc, see the video at and at and at https://zalma.com/blog plus more than 5200 posts.

It is Villainous to Steal Church Property from Sick and Elderly Bishop

In Testimonial Cathedral Local Church of God in Christ v. EquityKey Real Estate Option, LLC et al. (Cal. Ct. App., 2d Dist., Div. 8, No. B331522 (Nov. 18, 2025) EquityKey (through broker Steven Sharpe and Frank Wheaton, a trusted advisor/friend of elderly Bishop Jimmy Hackworth) presented a deal supposedly for a $4 million life-insurance policy on Hackworth’s life with EquityKey as beneficiary. In exchange, EquityKey paid Hackworth $400,000 upfront.
Factual Background

To qualify Hackworth for the large policy, church real property on South Western Ave., Los Angeles was temporarily ...

00:10:28
placeholder
December 03, 2025
Soldier Sentenced for Nigerian Romance Fraud

Guilty of Money Laundering Scheme
Post 5238

See the video at https://lnkd.in/gqh7V46x and at https://lnkd.in/gmE-zrDC and at https://zalma.com/blog plus more than 5200 posts.

Prison Sentence for Fraud Must be Limited to the Fraud in Which the Defendant Participated

In United States v. Stephen O. Anagor, No. 2:24-CR-00019-DCLC-CRW (E.D. Tenn., Nov. 26, 2025) by Judge Clifton L. Corker the government sought to increase the defendant’s sentence because his co-conspirators added a fraudulent FBI scam that resulted in the victim’s suicide. Anagor sought a lower sentence because he was only involved in part of the fraud.

Charges & Plea

Defendant, a U.S. Army soldier pled guilty on June 11, 2025 to Conspiracy to Commit Mail and Wire Fraud, Aiding and Abetting Aggravated Stalking Resulting in Death and Aiding and Abetting Aggravated Identity Theft that was part of a larger 38-count superseding indictment against Anagor and co-defendants Chinagorom Onwumere and Salma Abdalkareem for an international Nigerian-based ...

00:10:51
October 31, 2025
The Zalma Philosophy of Claims Handling – Part 9

The Professional Claims Handler
Post 5219

Posted on October 31, 2025 by Barry Zalma

An Insurance claims professionals should be a person who:

Can read and understand the insurance policies issued by the insurer.
Understands the promises made by the policy.
Understand their obligation, as an insurer’s claims staff, to fulfill the promises made.
Are competent investigators.
Have empathy and recognize the difference between empathy and sympathy.
Understand medicine relating to traumatic injuries and are sufficiently versed in tort law to deal with lawyers as equals.
Understand how to repair damage to real and personal property and the value of the repairs or the property.
Understand how to negotiate a fair and reasonable settlement with the insured that is fair and reasonable to both the insured and the insurer.

How to Create Claims Professionals

To avoid fraudulent claims, claims of breach of contract, bad faith, punitive damages, unresolved losses, and to make a profit, insurers ...

post photo preview
October 20, 2025
The Zalma Philosophy of Claims Handling – Part I

The History Behind the Creation of a Claims Handling Expert

The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail
Post 5210

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.
My Training to be an Insurance Claims Adjuster

When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.

I was initially sat at a desk reading a text-book on insurance ...

post photo preview
October 20, 2025
The Zalma Philosophy of Claims Handling – Part I

The History Behind the Creation of a Claims Handling Expert

The Insurance Industry Needs to Implement Excellence in Claims Handling or Fail

Post 5210

This is a change from my normal blog postings. It is my attempt. in more than one post, to explain the need for professional claims representatives who comply with the basic custom and practice of the insurance industry. This statement of my philosophy on claims handling starts with my history as a claims adjuster, insurance defense and coverage lawyer and insurance claims handling expert.

My Training to be an Insurance Claims Adjuster

When I was discharged from the US Army in 1967 I was hired as an insurance adjuster trainee by a professional and well respected insurance company. The insurer took a chance on me because I had been an Army Intelligence Investigator for my three years in the military and could use that training and experience to be a basis to become a professional insurance adjuster.

I was initially sat at a desk reading a text-book on insurance ...

post photo preview
See More
Available on mobile and TV devices
google store google store app store app store
google store google store app tv store app tv store amazon store amazon store roku store roku store
Powered by Locals